When someone you love is sick, every minute feels like an hour. This guide is written to be useful in that moment: what to do first, how to get an ambulance quickly in Dhaka, and how to prepare so the crew can help from the moment they arrive.
First: is it life threatening?
If someone is unconscious, not breathing, has severe chest pain, heavy bleeding or signs of a stroke, call 999 immediately. 999 is Bangladesh's national emergency number. Then arrange transport while you wait for instructions.
How to book an ambulance from your phone
Arohon lets you book an ambulance from the same app you ride with, any hour:
- Choose the hospital. The app suggests hospitals nearest to you first, or you can search any place.
- Tell the crew what the patient needs: a stretcher, oxygen, a wheelchair, or space for a companion.
- Pickup now or schedule. Book for right away, or schedule a hospital visit later.
- Choose an offer. Nearby ambulances send their price. Pick the one that suits you.
- Pay the agreed price in cash to the crew at the end of the trip.
What to tell the crew
The more the crew knows, the better prepared they arrive:
- Is the patient able to sit or walk?
- Do they need oxygen?
- Is there a lift in the building, or stairs?
- Will a family member travel along?
- Which hospital, and does the hospital know you are coming?
Hospitals in the Arohon list
Some of the Dhaka hospitals you can pick directly in the app:
- Dhaka Medical College Hospital
- Square Hospital
- Evercare Hospital
- United Hospital
- Labaid Specialized Hospital
- Ibn Sina Hospital
- Shaheed Suhrawardy Medical College Hospital
- Bangladesh Specialized Hospital
- Popular Medical College Hospital
- Kurmitola General Hospital
- National Heart Foundation
- Uttara Adhunik Medical College Hospital
Be ready before you need it
- Save 999 and your nearest hospital's emergency number in your phone.
- Keep a folder with the patient's prescriptions, reports and NID.
- Know your building's access: lift size, gate code, and the best pickup point.
- Install a booking app now, not during an emergency.
Keep reading
- Ambulance booking
- Taking Elderly Parents to Hospital in Dhaka
- Need Medicine Late at Night in Dhaka? Your Options
FAQ
What is the emergency number in Bangladesh?
999, for police, fire and ambulance.
How do I book an ambulance in Dhaka?
Open the Arohon app, choose Ambulance, pick the hospital and needs, and nearby ambulances send you offers.
Can a family member travel with the patient?
Yes. Add a companion when you book.
Can I book an ambulance for later?
Yes. Schedule a pickup for a hospital visit at a set time.